How Food Delivery Works

Food delivery is a courier service in which a restaurant, store, or independent food-delivery company delivers food to a customer. An order is typically made by telephone, through the supplier's website or mobile app, or through a third party food ordering service.

The delivered items can include entrees, sides, drinks, desserts, or grocery items and are typically delivered in boxes or bags. The delivery person normally drives a car, but in bigger cities where homes and restaurants are closer together, they may use bikes or e-scooters.

Customers can choose to pay online or in person, with cash or card. A flat rate delivery fee is often charged, and tips are sometimes customary. Contactless delivery may also be an option.